Advantages and Disadvantages of using E-mail

Advantages:

1. speed and simplicity
--By using email, your customers could easily receive your message and he can also make his response for a very short time. This makes your communication with your costumer quick and hassle free.
2. Economy
--In using emails there is no more expense of paper or postage so you can minimize your expense in communicating with your costumers.

Disadvantages:


1. Reliability
--Emails could malfunction, get lost in transit, arriving late and disappearing all together making it less reliable than sending a hard copy letters. Sometimes email messages could be intercepted by the unintended reader.
2. Accessibility
--Email messages is difficult to read on computer screen compare to a hard copy letters on paper. Some people refuse to read it then ignore it.